Penningtons Reviews

Jackie went "the extra mile" in attempts with me to purchase a gift card so I could have a dress for my resident for her garden visit. I met Jackie at store & she called cstomer service on her phone, she also gave me her cell#0 to ensure I follow up & provide her the gift card #. Jackie even went to store 7AM to process my order.
Jackie was willing to deliver it to me so my resident could have dress on her special garden visit.
I look forward to making a purchase at the store when it opens & thanking Jackie in person at the Warden location. I was very impressed with the exceptional customer service I personally received by Jackie at Pennington's!

I received a coupon from Pennington's in the mail recently. It offered $40 off when you spend $80 or more. Redeemable online and in-store! Valid from May 3 - May 30,2021. The fine print on the back offers $40 off on a single purchase of $80 or more before taxes and shipping in any Reitmans store or at reitmans.com. Excluding R Essentials and items with prices ending in $0.99 and/or $0.97. Valid for one time use, not combinable with other coupons.
Yesterday I attempted to purchase 3 nightgowns with prices ending in $0.95. The total purchase was over $100 before taxes and shipping. I attempted to enter the coupon code and I got an error message. I telephoned Pennington's Customer Service and the representative got the same result when he tried the same order and coupon code. He contacted his Marketing Department for another coupon code. Their answer was that the coupon did not apply to this brand of clothing (inVoglio). This was not stipulated on the coupon. False advertising.

I have been a customer for many, many years and am saddened by the lack of style at Pennington's these past five years. I find most tops and dresses look like a big old sack, without form or definition, instead just looking frumpy. I like to dress in style, formfitting, yet classy. Also, Big women can be sexy, so let's see that!
The staff are always friendly and helpful, but the selections are bah humbug (except bras, they are great!).

Love there clothing its fashionable and up todate

I have ordered my stuff and since last 10 months i haven't received my order and i am still able to see the same status that the order is on the way and if calls and ask them then they don't have any answer for it and are saying there is no refund for you or no items you are going to receive.

That's very nice place of fairy season here we get all types products in reasonable price so that's very nice

I bought 3 clearance items and was happy with everything! I appreciated being updated by email about order status and delivery.

I am very upset. I purchased 7 items on line yesterday and out of seven items they cancelled six. I found that very insulting because when I went to check on line the items are back at regular price. Purchase a pair of boots at 20.98$ yesterday, receive email for my purchase, all is good. Received an email at 9:04 Am this morning saying items out of stock. I go online the boots are available in stock back at regular price 95$. All the 6 items they cancelled ( out of stock) are back at regular price. This is terrible advertisement and I am going to make a complaint to the consumer protection. They are not allowed to do that.